Definitions
- Agreement: The overall understanding between both parties, including the proposal, these terms and conditions, and any related documentation.
- Client Content: All materials provided by the client, including text, graphics, and media, for inclusion in the project deliverables.
- Deliverables: The work outputs defined in the proposal and provided by Staff-Augmentation-Services.com upon completion.
- Tools: Any proprietary or third-party resources used or developed by Staff-Augmentation-Services.com during the project, such as software, source code, design assets, and development utilities.
- Final Deliverables: The completed and approved work accepted by the client.
- Project: The agreed-upon scope, objectives, and timeline set out in the proposal.
- Services: All development and related activities performed by Staff-Augmentation-Services.com, as described in the project documentation.
- Third-Party Materials: Licensed external resources, including fonts, images, or plugins, used in the creation of deliverables.
Development Services
Staff-Augmentation-Services.com will provide development and related services according to the approved scope, milestones, and schedule.
Proposal and Scope of Work
Each proposal remains valid for 30 days from the date of submission. After that period, Staff-Augmentation-Services.com may issue a revised version for client approval.
Compensation
- Additional Costs: The quoted price covers only development services. Third-party expenses (e.g., hosting, licenses, or integrations) will be invoiced separately.
- Expenses: Any out-of-pocket costs incurred during the project will be charged at actual cost.
- Fees: The client agrees to pay all stated fees and any applicable taxes.
Payment Terms
- Invoices: Payment is due within five business days of invoice issuance unless alternative terms have been agreed upon.
- Schedule: All payments must follow the milestone plan outlined in the approved proposal.
Scope Changes
- Change Requests: Any modification to the project scope must be submitted in writing. Staff-Augmentation-Services.com will provide an updated cost and timeline estimate within five business days.
- Minor Adjustments: Small revisions will be billed at standard hourly rates in addition to previously agreed fees.
- Major Revisions: Changes affecting more than 20% of the project’s budget or schedule will require a new proposal and client approval before continuation.
Project Delays
- Client Delays: Failure to provide required materials, feedback, or approvals on time may lead to adjusted project timelines.
- Staff-Augmentation-Services.com Delays: The client will be promptly notified of any internal delays by email.
- Force Majeure: Events beyond reasonable control (e.g., natural disasters, power outages, or regulatory actions) may extend deadlines without penalty.
Evaluation and Acceptance
- Testing: All deliverables will be tested before delivery to ensure compliance with industry standards.
- Review Period: The client has seven business days to review each milestone. Any revision requests must be submitted in writing and will be addressed within 14 business days.
Client Responsibilities
The client agrees to:
- Provide all necessary materials and content in the agreed format.
- Review and proofread supplied content before submission. Additional edits after approval may result in extra charges.
- Provide timely approvals for third-party integrations or assets.
Accreditation and Promotion
- Credit: Staff-Augmentation-Services.com reserves the right to include a discreet credit link on final deliverables unless otherwise agreed.
- Promotion: Completed projects may be featured in the company’s portfolio or marketing materials.
- Public Mentions: Either party may publicly reference the collaboration, subject to mutual consent.
Confidentiality
Both parties agree to protect all proprietary or confidential information shared during the engagement. This obligation excludes publicly available data or information lawfully obtained from third parties.
Business Relationships
- Subcontractors: Staff-Augmentation-Services.com may hire qualified subcontractors but remains responsible for fulfilling all contractual obligations.
- Non-Exclusive Relationship: Both parties are free to engage in business with other entities.
- Independent Contractor: Staff-Augmentation-Services.com operates as an independent contractor and is not an employee, partner, or agent of the client.
Liability
The total liability of Staff-Augmentation-Services.com is limited to the total amount paid by the client for the project. All services are provided “as is,” and the company is not liable for indirect, incidental, or consequential damages.
Intellectual Property and Usage Rights
The client is granted a non-exclusive, perpetual license to use the final deliverables. Any alterations, redistributions, or derivative works require prior written consent from Staff-Augmentation-Services.com.
Support Services
Basic post-delivery support is included. Extended or ongoing support is available at standard hourly rates. Any third-party modifications to the deliverables void the technical support warranty.
Modifications to Terms
Staff-Augmentation-Services.com reserves the right to amend these terms at any time. Continued use of the company’s services following any updates constitutes acceptance of the revised conditions.
